Q & A / Hair Care Tips
- If I order today how long will it take it get my hair?
If you are a USA customer ordering on a Monday and select standard shipping at checkout, expect your order delivered to your house Tuesday of the following week. So about 5 business days. Our international customers should add 3 business days to that time frame.
What method of payment is accepted in the store?
We take cash app $urbanluvrose; apple pay 916-957-8313; zelle 9169578313; and PayPal email@example.com
- Will your straight Brazilian hair bundles match the texture of straightened African, Spanish, European and Asian hair?
Yes, the hair is also ethnic it blends well with other ethnic hair. See our Instagram for pictures of our clients with leave out.
- Does this hair shed?
Minimum shedding meaning (the shedding will not be noticeable). Proper maintenance is essential and advised.
- How many bundles do I need?
Length 10-16"Inches. We suggest using 2 or more bundles. Length 18-30"Inches. We suggest using 3 or more bundles. Length 32-40"Inches. We suggest using 4 or more bundles.
- How much does each bundle of hair weigh?
Each bundle weighs between 3.2-3.5oz.
- Does this hair look natural?
Of Course. You could do anything wearing your bundles or wig. You could go swimming, in the sauna, or ride a roller coaster. The hair is beautiful and soft.
- Can I dye/color this hair?
Yes. Both hair collections are 100% virgin human hair. You can color the hair. We recommend you use hair from or Diamond collection if you want to color it. We also recommend you work with a professional for coloring.
- What type of hair care products do you recommend?
We recommend sulfate-free and alcohol-free shampoo and conditioning products. Conditioning your hair is especially important to keep our extensions soft and from shredding. We recommend using a deep conditioner on your hair extensions once per week and shampooing your hair biweekly. You may want to shampoo your hair weekly if you use heavy oil or styling products on your extensions.
- Do I need a special morning route?
We recommend you comb your hair every morning. Start combing from the ends keeps the pressure off the weft area to avoid shedding.
- Do I need a special night time route?
We advise you braid your hair extensions in two braids or sleep with a silk wrap at night. Try to be sure your hair extensions are completely dry before you go to sleep.
- What size are the wig caps?
All the wig cap sizes are medium. If you want custom wig cap size, please email us.
- What are the store/ pickup hours?
Tuesday thru Saturday 11am to 6pm PST
No refunds or exchanges. All sells are final.